Frequently Asked Questions

  • Online orders can only be shipped within California.

  • Orders are typically processed within 1–3 business days. Delivery usually takes 2–5 business days after processing.

  • Shipping rates are calculated at checkout based on your location and order size.

  • Yes! Once your order ships, you’ll receive a tracking number via email.

  • If your order hasn’t shipped yet, we may be able to update or cancel it. Please contact us as soon as possible.

  • Yes, the delivery carrier will require ID from you to give you your order.

  • Please contact us via email at info@elcheggz.com